Shipping policy
SHIPPING
Free standard shipping on all orders over 500€, worldwide.
Free standard shipping on all orders to Europe and Metropolitan France.
We offer worldwide 3–5 day standard shipping through DHL, FedEx, Chronopost, and UPS. Express 1–2 day options are available at checkout for France and the EU.
United Kingdom
Standard shipping: 20€ (free on orders over 100€)
For orders shipped to the United Kingdom, any import duties, taxes, or customs fees are the responsibility of the customer and are collected by the courier upon delivery. These charges are not included in your order total at checkout.
United States
Standard shipping: 35€ (free on orders over 500€)
For orders shipped to the United States, any import duties, taxes, or customs fees are the responsibility of the customer and are collected by the courier upon delivery. These charges are not included in your order total at checkout.
Rest of the world
United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, Cyprus, Argentina, Bermuda, Brazil, British Virgin Islands, Cayman Islands, Chile, Costa Rica, Egypt, Guadeloupe, Iceland, India, Jamaica, Kazakhstan, Kuwait, Macao SAR, Martinique, Mayotte, Mexico, Morocco, Myanmar (Burma), Oman, Panama, Peru, Philippines, Qatar, Réunion, Seychelles, Sint Maarten, South Africa, St. Barthélemy, St. Martin, St. Pierre & Miquelon, Tunisia, Turkey, U.S. Outlying Islands, Vietnam
Standard shipping: 45€ (free on orders over 500€)
Import duties, taxes, and customs fees for these destinations may also apply and are the customer's responsibility unless otherwise stated at checkout.
RETURNS
You have the option to initiate a return for any item bought from boyarovskaya.pro within 14 days from the delivery date in the country where the item was received. To be eligible for a return, all products must be in their original state, accompanied by all original tags and packaging. Merchandise that shows signs of being worn, used (including washing or soiling), altered, or damaged will not be accepted. Kindly use the original packaging from your shipment when returning any item.
Body wear items cannot be returned.
If you wish to return a product, kindly adhere to the following instructions:
Notify us via email at customercare@boyarovskaya.pro, providing your order number. Insert the invoice (the one received with your order) into the package and send it using a secure shipping service to the address below:
UNE PIÈCE EN PLUS
Att. BOYAROVSKAYA SAS / BOX 248
215 rue d'Aubervilliers
75018 Paris France
We do not provide free return services. Regarding all international returns, unless a product is defective or damaged, customers are responsible for arranging and covering the costs associated with returning the item.
If you have any questions feel free to contact us